Privacy Policy
Your privacy is important to Poundmad and always has been. So we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
By visiting Poundmad, you are accepting the practices described in this Privacy Notice.
This privacy policy covers the websites www.poundmad.co.uk. Use and access of this Website is subject to the terms and conditions as set out in our Terms of Service as well as our Privacy Policy set forth below.
Your privacy is important to us and we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personal information you submit at this Website. If you are visiting the Website from outside the United Kingdom, please be advised that your personal data will be processed by Poundmad.co.uk in the United Kingdom where data protection and privacy regulations may differ from similar regulations in other countries. By using the Website, you consent to any such transfer of information outside of your country if you are located outside of the United Kingdom. Additionally, by using the Website, you consent to Poundmad.co.uk using your personal information to contact you electronically, in writing, or otherwise to provide notices relating to your use of the Website and to give you information about the products and services offered by Poundmad.co.uk and its affiliates. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of such communications from us.
TYPES OF DATA COLLECTED
Among the types of Personal Data that (Name of Company)collects, by itself or through third parties, there are: Cookies, Usage Data, Data communicated while using the service, first name, last name, email address, various types of Data, phone number, address, username, password, company name, country, state, province, ZIP/Postal code, city, billing address, shipping address, house number and unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provide d by the User, or, in case of Usage Data, collected automatically when using Poundmad.
Unless specified otherwise, all Data requested by Poundmad is mandatory and failure to provide this Data may make it impossible for Poundmad to provide its services. In cases where Poundmad specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by Poundmad or by the owners of third-party services used by Poundmad serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through Poundmad and confirm that they have the third party’s consent to provide the Data to the Owner.
- HOW WE USE THE INFORMATION COLLECTED
We usually use your information to:
- Facilitate the creation of and securing your user account;
- Define you as a user in our system;
- Providing, customizing and improving the services;
- Provide feedback and user base demographics of third parties listed on websites or services;
- To communicate with you about your use of the services for your benefit;
- Development of new products and services,
- Tracking the use of websites and services;
- Personalize the ad you view and recommend content;
- Backup our systems and enable emergency recovery;
- Fulfillment of your inquiries and providing customer support;
- Send newsletters, surveys, offers and promotional materials related to the services and your user preferences and behaviors, as well as for other marketing purposes.
- Defend, investigate, prevent and potentially take action against possible fraudulent, unauthorised or unlawful activities;
- To respond to claims that the content of the website is inauthentic, false or otherwise violates the rights of third parties;
- Respond to your enquiries for customer service;
- Protect our rights and the rights of other users;
- Enforce terms of use, privacy policy, and any other policies governing your access to or use of websites or services.
By completing an order or signing up, you agree to receive a) emails associated with finalizing your order, which may contain relevant offers from third parties, and b) emails asking you to review Poundmad and your purchase and c) promotional emails, SMS and push notifications from Poundmad. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal
information from our database, unsubscribe from emails and/or SMS, please email Customer Service email address by country.
- USE OF DEMOGRAPHIC AND PROFILE DATA
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website
- ACCESS TO PERSONAL INFORMATION
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by contacting us using the Contact Us on the website. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our Site.
THE RIGHTS OF USERS
Users may exercise certain rights regarding their Data processed by the Owner.
Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with the Owner to find out which rights apply to them.
In particular, Users have the right to do the following:
- Right to obtain a copy of your personal information. You have the right to obtain a copy of the personal information we hold about you.
- Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete personal information. We will then correct out records, and notify any third parties to whom such personal information may have been transmitted as described above.
- Right to data portability. You may request a copy of all personal information you have provided to us after which we will transmit those data to another data controller of your choice.
- Right to opt-out of marketing communications. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.
- Right to withdraw consent. You may withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
- Right to object to processing. You may request that we stop processing your personal information. Please note you may not be able to benefit from certain service features for which the processing of your personal information is essential.
- Right to erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
- LAWFUL BASIS FOR PROCESSING PERSONAL INFORMATION
Our lawful basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect vital interests.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us.
- AUTOMATED DECISION-MAKING
In some instances, our use of your personal information may result in automated decisions being taken (including profiling) that legally affect you or similarly significantly affect you. Automated decisions mean that a decision concerning you is made automatically on the basis of a computer determination (using software algorithms), without our human review.
We make automated decisions at account opening, where we check that the offered products or services are appropriate for you based on the information you provide to us. When we make an automated decision about you, you have the right to contest the decision, to express your point of view, and to require a human review of the decision.
To enhance your experience with the Website, we use “cookies” on our Website. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Website. However, once you become a customer and furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and offerings on our Website. For example, we may use cookies to personalize your experience at our Website (e.g., to recognize you when you return to the Website). With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please consult the “Help” section of your browser for more information. However, certain areas of the Website can be accessed only in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.
The use of cookies by our partners, affiliates, and service providers is not covered by our privacy statement. We do/do not have access or control over these cookies. Our partners, affiliates, and service providers use session ID cookies to allow us to improve site navigation and usage.
- INFORMATION COLLECTED AUTOMATICALLY
Poundmad.co.uk may also (i) automatically collect non-personally-identifiable information about your use of the Website, such as the domain from which you access the Internet, the date and time you access the Website, and the Internet address of the website from which you linked directly to our Website; and (ii) use data capture and analysis tools, and other similar tools, to extract, compile and analyze any non-personally identifiable data or information resulting from your use of the Website and the services offered thereon (collectively “Blind Data”). To the extent that any Blind Data is collected by poundmad.co.uk, such Blind Data shall be solely owned by Poundmad.co.uk and may be used by Poundmad.co.uk for any lawful business purpose, including, without limitation, analyzing and enhancing the Website and services offered hereby, disclosing such Blind Data to third parties for a variety of purposes.
Third party vendors, including Google, show our ads on sites on the internet.
Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.
Under limited circumstances, Poundmad may disclose your personal information to third parties as permitted by, or to comply with, applicable laws. For example, we may disclose personal information to cooperate with law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property. Except as described in this privacy policy, we will not use your personal information for any other purpose, unless we describe how such information will be used at the time you disclose it to us or we obtain your permission.
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, we:
- hold personal information in secure facilities and where the information is held electronically, on secure servers.
- use encrypted transmission links whenever we can.
- use other safeguards such as firewalls, authentication systems (e.g., passwords), and access control mechanisms to control unauthorised access to systems and data.
- regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
- restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. Poundmad may discipline or terminate individuals who maliciously acquire information, without being entitled to its access.
Once client information is no longer needed, Poundmad will take reasonable steps to destroy or de-identify the information as long as Poundmad is not required by applicable laws and regulations.
We will take seriously and deal promptly with any accidental or unauthorised disclosure of personal information. We follow the relevant scheme for notifiable data breaches where applicable and when handling accidental or unauthorised disclosures of personal information.
The Website may contain links to third party websites, whose information practices may be different than poundmad.co.uk’s. Visitors should consult such third-party sites’ privacy notices as poundmad.co.uk does not have any control over information that is submitted to, or collected by, these third parties. Poundmad.co.uk does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.
These links are provided solely as a convenience to you and not as an endorsement by Poundmad.co.uk of the contents on such third-party websites. Poundmad.co.uk cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Website, since these sites are owned and operated by independent retailers.
Poundmad.co.uk is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. Poundmad.co.uk has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. If you decide to access linked third-party sites, you do so at your own risk. Poundmad.co.uk strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.
The importance of security for all personally-identifiable information associated with visitors to the Website—as well as Poundmad.co.uk customer information, such as cell phone numbers, texts, messages, credit card information, addresses, and other account data—is of utmost concern to Poundmad.co.uk, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and Poundmad.co.uk will be free from unauthorized access by third parties. Visitors of the Website and Poundmad.co.uk customers use the Website at their own risk.
- YOUR ACCEPTANCE OF THESE TERMS
By accessing the Website, you signify your assent to the Poundmad.co.uk Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Website. You should visit this page periodically, as we may, from time to time, update this Privacy Policy and such changes shall be effectively immediately upon posting on the Website and without further notice to you. Your continued access to the Website following the posting of changes to this Privacy Policy shall be deemed an acceptance of such changes by you. Poundmad.co.uk will, however, use personally-identifiable information only in accordance with the version of the Privacy Policy under which the information was collected.
You are not required to supply any of the personal information that we may request; however, failure to do so may result in our being unable to open or maintain your account or to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete, and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.
- CHANGES IN THIS PRIVACY POLICY
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
- ENQUIRIES AND FURTHER DETAILS
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at support @poundmad.co.uk
