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  1. Is there a minimum order?
  2. All warehouse have minimum orders for free shipping throughout the UK.

  3. How long will it take for me to receive my order?
  4. Orders for delivery to the UK mainland can take up to 3-5 working days. Deliveries to the Scottish highlands and islands, Ireland and Northern Ireland will be delivered within 5-7 working days.

  5. Do you ship to Jersey, Guernsey, Channel Islands, Northern and the Republic of Ireland?
  6. Yes we do. The site is set up to notify you of orders to these locations.

  7. Do you deliver over the weekend?
  8. We can deliver on Saturdays, however there is an additional cost for this service. To receive Saturday delivery, please contact us before placing the order.

  9. What do I do if my item is damaged?
  10. Please contact our customer service team within 2 days of delivery at sales@poundmad.co.uk or 01582 965 941.

  11. Do you export outside the UK?
  12. Yes, we can ship worldwide. Please contact us for delivery prices.